Privacy Policy - Orgo Lanka

Introduction

At Orgo Lanka, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order.

Last updated: January 2026

Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, delivery address, and email (when you place an order or contact us)
Order Details: Products purchased, quantity, and payment information (processed securely via third-party services)
Communication Data: Messages sent via WhatsApp, email, or contact forms
Technical Data: IP address, browser type, and device information (automatically collected for site improvement)

We do not store sensitive payment details (credit card numbers, etc.) on our servers.

How We Use Your Information

Your data is used only for legitimate business purposes:

To process and fulfill your orders
To communicate order updates, tracking info, and delivery confirmation
To respond to your inquiries and provide customer support
To improve our website and customer experience
To send occasional promotional messages (only with your consent)

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when necessary:

With trusted courier partners for delivery
With payment processors for secure transactions
When required by law or to protect our rights

Data Security

We take appropriate measures to protect your information:

Secure communication via WhatsApp and encrypted forms
Limited access to personal data within our team
Regular security reviews of our systems

While we strive to protect your data, no online transmission is 100% secure. We encourage safe practices on your end as well.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Opt out of marketing messages at any time

Contact us via WhatsApp or email to exercise these rights.

Cookies & Tracking

Our website uses minimal functional cookies only (no advertising or tracking cookies). These help maintain cart functionality and improve site performance.

Questions about our Privacy Policy?
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